FAQs

FAQs  ›  Default

What are your customer service hours for call support?

Our customer support team is available to answer your calls from 9 PM to 9 AM, 7 days a week, ensuring you can reach us at your convenience during these hours.

How often are your storage facilities occupied?

We pride ourselves on maintaining a high occupancy rate. Month to month, we consistently achieve over 85% occupancy across our 35 facilities, demonstrating our commitment to customer satisfaction and service excellence.

How many new rentals do you manage on average each month?

Across our entire portfolio, we efficiently handle over 100 new rentals every month. Our team works diligently to meet the growing needs of our clients and ensure a seamless rental experience.

What is the average accounts receivable per location?

On average, we maintain less than $1000 in accounts receivable (AR) per location across our 35 facilities. This low AR indicates our robust and effective billing and collection processes, ensuring financial stability and operational efficiency.

How many new rentals do you process per month?

Each month, we process over 100 new rentals throughout our entire portfolio. Our team is dedicated to providing efficient service and support to ensure a smooth and timely rental process for all our customers.