Privacy Policy

Privacy Policy

Great Lakes Land Holdings LLC ("we", "us") operates My Storage self storage facilities. This policy explains how we handle the information you give us when you visit our websites, contact us, or text us.

Information we collect

We collect the information you give us, such as your name, email address, mobile phone number, and the content of the messages you send us. When you rent a unit or pay a bill, we keep the account details needed to manage your rental. Card and bank details are entered on our storage management provider's secure payment page and are not stored by us.

How we use your information

We use your information to answer your questions, manage your rental account, send you account and payment information you ask for, and handle maintenance or service requests.

Text messaging

If you text us at (517) 923-2427, we use your mobile number and messages only to reply to you and to provide the customer care you asked for. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell, rent, or share your mobile phone number or your text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share information only with the service providers that deliver our messages and run our rental system, and only to provide the service to you.

How we protect your information

We limit access to your information to the people and service providers who need it to serve you, and we use reasonable safeguards to protect it.

Your choices

You can opt out of text messages at any time by replying STOP. To ask about or update the information we hold about you, call 616-552-9908 or write to us at the address below.

Contact us

Great Lakes Land Holdings LLC
13565 Grand River Drive SE, Suite A
Lowell, MI 49331
616-552-9908

Last updated November 7, 2026.